We offer premium-quality products across a diverse range of categories, including Indian handicrafts, imitation jewelry, cotton and silk textiles, lab-grown diamonds, leather goods, fresh fruits and vegetables, among others.

Yes. we also assists in sourcing specific goods by connecting with the trusted manufacturers and negotiating on your behalf to secure the most competitive prices. Just share your requirement, and we will identify the right suppliers, negotiate pricing, and provide samples before finalizing your order.

We conduct due diligence on all our partner manufacturers, including factory visits, audits, product trials, and review of certifications to ensure reliability and quality.

Yes, we offer customization for many of our products including design, dimensions, colors, labeling, and packaging — subject to minimum order quantities and feasibility.

Absolutely. We support private labeling and OEM services for select product categories such as textiles, leather goods, and personal care items.

Many of our products, such as handloom textiles, organic produce, and certain handicrafts, are made using sustainable practices. We prioritize working with manufacturers who are certified (ISO, FSSAI, etc.) or government-approved depending on the product and market regulations. Please let us know your specific sustainability requirements.

We ensure product quality and consistency through a multi-stage quality control process that covers sourcing, production, packaging, and pre-shipment inspection. We work exclusively with verified and reliable manufacturers, and each batch undergoes internal quality checks before dispatch. Where applicable, we also provide third-party inspection reports, lab test results, and relevant certifications (such as REACH, GOTS, ISO, FSSAI, etc.) based on the product category and buyer requirements. Our goal is to meet or exceed international quality standards for every shipment.

Yes, samples are available for most product categories. Sample costs and shipping charges may apply, but these are typically adjusted against subsequent bulk orders. Alternatively, you may also choose to place a small trial order to evaluate our product quality and service.

Yes, we can plan and deliver seasonal or event-based orders with proper lead time. Advance notice helps us align production and logistics accordingly.

Our prices are based on product specifications, order quantity, packaging requirements, and current market conditions. We aim to offer competitive pricing without compromising on quality.

Our export prices are generally quoted on a tax-free basis, as exports are zero-rated under GST regulations in India. Any applicable import duties, taxes, or levies in the buyer’s destination country are the responsibility of the buyer, unless otherwise agreed upon in the payment or shipping terms.

Yes, we value long-term partnerships and offer preferential pricing or fixed-rate contracts to our regular and repeat buyers, subject to market stability. These benefits are extended as long as procurement costs have not risen significantly.

As per our company policy, we accept full advance payments or payment arrangements through an irrevocable Letter of Credit (LC) from a reputed bank for eligible buyers. Our standard LC terms are: 80% advance payment 20% upon delivery of original shipping documents through the bank In select cases, we also accommodate 70/30 or 60/40 payment arrangements based on the nature of the transaction and the buyer profile. These structured terms are followed to ensure a secure, transparent, and efficient transaction process for both parties.

We accept payments in major international currencies such as USD, EUR, GBP, and INR. Specific currency terms can be confirmed at the time of quotation.

We export globally, including markets in Europe, the USA, Middle East, and Asia. We’re open to serving new regions as well.

We offer sea freight (LCL/FCL), air freight, and courier services, depending on product type, quantity, and urgency.

We usually work with FOB, CIF, and EXW, but we can accommodate other INCOTERMS (such as DDP, DAP, CFR) based on mutual agreement and buyer location.

We use export-grade packaging suitable for the product type (e.g., bubble wrap, corrugated boxes, wooden crates, or vacuum-sealed bags) to ensure safe delivery and compliance with international standards.

We do not impose any fixed minimum or maximum order quantity. Depending on the product category, availability and timeline, we are capable of handling shipments of any size — from small consignments to bulk orders — via both LCL (Less than Container Load) and FCL (Full Container Load) methods, as per the client's requirement.

Processing and shipping times depend on the specific product and destination. Once an order is confirmed, we factor in manufacturing lead time, packaging, customs clearance, and transit duration. After the goods are cleared by Customs, transit times vary based on the destination and mode of transport: Sea freight: 2 to 6 weeks Air freight: 3 to 10 days Courier services: 3 to 7 business days We ensure timely updates and efficient coordination throughout the entire process to keep you informed at every stage.

Yes, we can consolidate different product categories in a single shipment (mixed container) as long as the goods are compatible and compliant with shipping norms.

Shipping costs depend on the mode of transport, destination, volume/weight of goods, and type of packaging. We provide estimated shipping charges in the quotation or proforma invoice.

Typically, the buyer is responsible for customs clearance at the destination port. However, we can connect you with reliable clearing agents if needed.

We provide a complete set of standard export documents, which typically include: Commercial Invoice Packing List Bill of Lading or Air Waybill Certificate of Origin Insurance Certificate (if applicable) Fumigation/Phytosanitary Certificate (for agricultural products) Any other documents as required by the buyer or destination country

Yes, we provide detailed quotations and proforma invoices based on your product requirements and destination.

Yes, we provide formal export contracts or sales agreements upon request, especially for high-value or long-term orders. These outline terms of sale, quality standards, payment terms, and delivery commitments.

Yes, our invoices and packing lists are professionally prepared and include all required details for smooth customs clearance, including HS codes, country of origin, net/gross weight, and product descriptions.

Yes, definitely! Based on the agreed INCOTERMS (e.g., FOB, CIF), all cargo shipped by us is covered under cargo insurance to protect against loss or damage during transit. The insurance cost is included in the FOB or CIF value, as applicable.

Yes, we can arrange third-party inspections (e.g., SGS, Intertek, Bureau Veritas) at the buyer’s request and cost. This ensures the quality and quantity of goods before shipment.

Yes, we assist with documentation and certifications required by the importing country, such as GSP, Form A, FSSAI, REACH, MSDS, or any product-specific compliance certificates.

While we primarily handle exports up to the port of destination, we can coordinate with freight forwarders or agents to support you on DDP/DAP terms if needed.

While import documentation is typically the buyer's responsibility, we can guide you on what documents are required and assist with formatting where necessary.

Yes, scanned non-negotiable copies of all key shipping documents are emailed immediately after shipment. Originals are sent through the bank or courier, as per the agreed payment terms.

Our standard business hours are Monday to Saturday, 10:00 AM to 6:00 PM IST. However, we remain flexible and responsive to international time zones for important communications.

You can reach us through the chat feature on our website or, preferably, via email. We typically respond within 24 hours.

We strive to respond to all inquiries within 24 hours. For urgent matters, we recommend contacting us via email.

Absolutely. We’re happy to arrange video or voice calls via Zoom or Google Meet to better understand your needs and provide real-time support.

Yes, you are welcome to visit our office or partner facilities in India with prior appointment. We can also arrange virtual tours if needed.

We maintain written records of all agreements and approvals, share visual proofs (e.g., photos/videos), and ensure regular updates to keep communication transparent and reliable.

Yes, we keep our clients informed at every stage — from production and packaging to dispatch and delivery — through regular email updates.